Showing posts with label Provide. Show all posts
Showing posts with label Provide. Show all posts

Sunday, 5 June 2011

Using PC Remote Access Software to Provide Tech Support


There are various uses for PC Remote Access Software These programs are commonly used by individuals and businesses to share information, collaborate on work, retrieve data from a remote system and provide remote technical assistance. The last use mentioned is one that is gaining a lot of popularity among users of PC remote access software, due to the fact that it makes providing assistance a lot easier than providing instructions by email or over the phone.

Can Remote Desktop Software always be useful in providing remote technical support? Not in all always. Before you try to use this tool for this purpose you need to know if the remote system is able to boot properly and able to run software as well as connect to the internet. Here is how you can use remote desktop software to help another user with computer problems:

? Install the program on your own computer

You will need to get the software installed on your own computer, since it will allow you to control the other PC remotely. Remote Access software can be purchased in a store, or bought online and downloaded onto your PC. Remote desktop programs for personal and small business use are not expensive and you can often find freeware or free limited-trial versions.

? Install software on remote computer

Remote access software has two parts. One is a "client" part, which is for the "home" computer that will be doing the tech support. The other part is for the "server", used on the remote computer, which is the one being fixed remotely. You will need to figure out a way to have the software also installed on the other computer. This can be done by sending an email with the download link, or by sending the software as an attachment.

? Connect to the remote PC

Once the software is running on both computers, you should be able to connect remotely to the other system. The exact way this is done will vary depending on which software you use, but an instruction guide or online help system is always provided to help you with the installation.

? Make necessary repairs and adjustments on the remote PC

Once you are connected, you will be able to see the computer you are controlling. You have full access to the desktop and are also able to install and run software on it, such as diagnostic tools and malware removal programs. Take note that if you have to restart the remote system, you will need to reestablish the connection between the two systems.








This article was written by Phillip Presley he is interested in computer science and new technologies. He recommends that all companies consider integrating new Remote Access, Remote Desktop Software and Remote Access Software technologies into their business.


Sunday, 22 May 2011

Provide Limited Access With PC Remote Access Software


PC remote access software is one of the latest tools companies are using to bring down their costs - whether for travel, for downtime or a myriad of other costs. This type of software allows the user to connect several computers to one another, virtually through the internet or a private Local Area Network (LAN). The main user can access and use the remote computers as if they were sitting in front of it. It allows the main user to monitor and view the screen of those computers connected to it. PCremote access software is commonly used in schools, colleges, companies, computer labs, and a lot more places. Remote access software for networks is mainly used in places where rules are applied to the users on the network.

Remote desktop software is used by professionals in order to send or receive files from their home or workstations. This access is of great use to people that work from mobile workstations to get quick access to files or information that is left on their desktops at home or the office. PC remote access software was originally designed for professional use and for helpdesk support. Now, much, if not most, of the use comes from people using remote access for personal purposes. People use it to share pictures and videos between computers. remote desktop software has lot of features that were not available earlier.

Remote desktop software is used for sharing information in educational institutions, business places, health care centers, and so on. There will always be a dedicated workstation that acts as a server. For example, the computer lab is one good example for the usage of PC remote access software. We know that educational institutes offer students limited access to their databases. In this case the database server will be connected to the computers in the lab and it helps the students to access the files or folders on the server. This will help the students to access the files quicker. The advantage of this application for PCremote access software is that it doesn't interrupt the user with pop ups when accessing the main workstation. If the main workstation is connected to the internet it will enable its built in security to avoid unauthorized access.

There are various products that can be used to remotely access your computers at home or at the office. For instance, cell phones today have a lot of features and applications on them. There are applications like remote access where you can access your computer from anywhere in the world. The security features keeps your data free from unauthorized access. The main user can control or limit the usages of the clients connected to the server or the main desktop.








This article was written by Phillip Presley on behalf of Proxy Networks. He recommends you consider Proxy Networks for all your Remote Access Software, Remote Desktop Software, and PC Remote Access needs.