What to Look For When Selecting Remote Access Software

If you are seeking a PC remote access solution, there are certain factors that you would need to take into consideration before you will make a choice as to what software will be best appropriate for you or your organization. There are dozens of different vendors which offer various types of remote desktop software that can be used by businesses and individuals. Different packages have different features so it is important to select a remote access software package that will offer you what you need, while not spending money unnecessarily on packages that offer features that you will not need.

So, what should you look for when you select remote desktop software exactly? The first thing is to look for which platforms it supports both for the system that will be accessible remotely and for the workstations that will be used to remotely connect to the main system. While most remote access support nearly all versions of Windows, you need to pay close attention to this if you are running another operating system such as Linux or Mac. While it is common for vendors to have software which can support various platforms, it is always a wise idea to check beforehand. Some may only provide limited functionality like file transfer but not the ability to completely control a remote system on certain platforms. If you need to access your files from a mobile device, your software should also provide support for that and the type of smart phone you plan on using, such as Windows Mobile phones, BlackBerries, iPhones, etc.

Another aspect of remote desktop software that needs to be taken into consideration by any user is security. As using remote access software will allow you to have complete control over your computer from a remote location, you want to be sure that it is secure. After all, only you should have access to your PC and the information it contains. Nowadays, most remote control tools support various security measures, such as encrypted connections. Nonetheless, any program could have security vulnerabilities that could go undetected at the time that it is launched. The vendor should give you free security updates and patches to install as necessary.

If you plan to use the software on various computers, check what the licensing terms are. This is especially something of concern for larger businesses that have several computers which would need to be accessed remotely. Vendors often give discounts for those who purchase multiple licenses in order to run the software on different PCs.

Technical support is important as well. See what kind of support the software vendor provides for their products. If something goes wrong or you are unable to get the tool up and running correctly on all of your computers, you will want to be sure that the company stands by their product and will be able to provide you with the necessary assistance.

This article was written by Phillip Presley on behalf of Proxy Networks. He recommends you consider Proxy Networks for all your Remote Access Software, Remote Desktop Software, and PC Remote Access needs.